Cookies Policy
Last Updated: September 2023
Understanding Cookies
At FormCraft Furniture, we believe in being transparent about how we collect and use data related to you. This cookie policy provides information about how and when we use cookies on our website. By using FormCraft's website, you agree that we can use cookies in accordance with this policy.
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies cannot be used to run programs or deliver viruses to your computer.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). These cookies help us recognize you and remember your preferences, provide enhanced features, and gather analytical data to improve our website performance and user experience.
Types of Cookies We Use
FormCraft Furniture uses several types of cookies for different purposes:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
- Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works by ensuring users find what they are looking for easily.
- Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences.
- Targeting Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website more relevant to your interests.
Managing Your Cookie Preferences
You can manage cookie preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Please note that if you choose to disable cookies, it may affect the functionality of our website and you may not be able to access certain features. We recommend leaving all cookies active as they help us provide you with a better user experience and allow us to improve our services based on your interactions with our website.
Contact Points for Cookie-Related Inquiries
If you have any questions about our use of cookies or other technologies, please reach out to us through any of the following contact methods:
Cookie Preferences Support
Our dedicated cookie preferences team can help you manage your privacy settings and explain how different cookies affect your browsing experience. They can guide you through the process of adjusting your browser settings or using our preference center to customize which cookies are active during your visits to our website.
Technical Support for Cookie Issues
If you're experiencing technical issues related to cookies, such as problems with website functionality after changing your cookie settings, our technical team can provide assistance. They can help troubleshoot browser compatibility issues and ensure our website works correctly with your preferred privacy settings.
Privacy Policy Questions
For detailed questions about how we handle data collected through cookies, our privacy policy team can provide comprehensive explanations. They can clarify how different types of cookies collect information, how long we retain this data, and what rights you have regarding your personal information.
Marketing Cookie Inquiries
If you have questions about marketing cookies and how they're used to personalize your advertising experience, our marketing team can provide detailed information. They can explain how we use cookies to show relevant furniture recommendations and how you can control the ads you see across different platforms.
We've provided 40 detailed contact points below to ensure you can reach us with any cookie-related questions or concerns through various channels including phone, email, live chat, and in-person consultations at our showrooms.
General Cookie Information Line
Call our dedicated toll-free number for general information about cookies and how they're used on our website. Our representatives are trained to explain cookie types, purposes, and how to manage your preferences. Available Monday-Friday, 9am-6pm EST.
Email Support for Cookie Questions
Send detailed questions about our cookie policy to our dedicated email address. Our team aims to respond within 24 business hours with comprehensive answers and additional resources if needed. This option is ideal for non-urgent inquiries that may require detailed explanations.
Changes to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data use practices. We encourage you to check this page periodically for the latest information on our cookie usage. We will notify you of any significant changes by posting a notice on our website or contacting you directly when required by law.
Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of such changes. If you do not agree to the updated policy, you should stop using our website and disable cookies through your browser settings.