Privacy Policy

Introduction

At FormCraft Furniture, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

Please read this privacy policy carefully. By using our website and services, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order for our products
• Subscribe to our newsletter
• Participate in contests, surveys, or promotions
• Contact us with inquiries or for customer support

The types of personal information we may collect include:

• Contact information (name, email address, phone number)
• Shipping and billing addresses
• Payment information (credit card details processed through secure payment gateways)
• Order history and preferences
• Communication preferences

We also automatically collect certain information when you visit our website:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Provide customer support and respond to your inquiries
• Personalize your experience and recommend products
• Send promotional emails, newsletters, and marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

Information Sharing and Disclosure

FormCraft Furniture does not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, shipping, marketing)
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Legal Requirements: When required by law, court order, or governmental authority

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your personal information to another party
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and usage patterns
• Deliver targeted advertisements
• Improve our website and services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

For more information about how we use cookies, please see our Cookie Policy.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.